Privacy Policy
Last updated: October 2026
MILTERRA Foods ("MILTERRA", "we", "us", or "our") values your personal privacy. This Privacy Policy details how we collect, use, store, and protect your information when you visit milterrafoods.com or make a purchase from our online store.
1. Information We Collect
- Contact Information: Full name, shipping address, billing address, email address, and phone number when placing an order.
- Payment Details: All payment transactions (UPI, credit/debit cards, net banking) are processed through RBI-authorized payment gateways (Razorpay / Cashfree). MILTERRA does not store your credit card CVV or net banking credentials.
- Device and Usage Information: IP address, browser type, referral URLs, and session analytics collected anonymously to improve store performance.
2. How We Use Your Data
- To process, pack, and fulfill your orders.
- To provide automated delivery tracking updates via SMS and WhatsApp.
- To respond to customer care inquiries and handle replacement requests.
- To prevent fraudulent orders and ensure website security.
3. Data Protection and Third Parties
We do not sell, rent, or trade your personal information to third-party data brokers or marketing firms. Data is only shared with essential fulfillment partners: courier services (Delhivery, BlueDart) to deliver your parcels, and payment processors to complete transactions securely.
4. Cookies & Local Storage
We use essential cookies and browser local storage solely to retain your active shopping cart items and user session state.
5. Contact Data Privacy Officer
For inquiries regarding your personal data or to request data deletion, contact us at [email protected].